BOOKS

• Do Listen: Understand What's Really Being Said. Find a New Way Forward (Bobette Buster)

• Just Listen - Discover the Secret to Getting Through to Absolutely Anyone (Mark Goulston)

• You're Not Listening: What You're Missing and Why It Matters (Kate Murphy)

• The Culture Code: The Secrets of Highly Successful Groups (Daniel Coyle)

ARTICLES

• Telling is Listening
(Ursula K. Le Guin - Brain Pickings)

• Maslow Hierarchy of Needs

• The Practical Power of Listening to Yourself (Helen Dillon)

• Today's Leaders Need Vulnerability, Not Bravado (Amy Edmondson and Tomas Chamorro-Premuzic - HBR)