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Building Trust 1
SESSION FOLLOW UP
Lateral Agility and the Logic of Trust
We learned about three pivotal aspects of trust as we were introduced to the "trust triangle." Beginning with LOGIC, we explored trust "wobbles" — areas that can undermine trust — and how to address them.
HOMEWORK
Step 1
Watch
Francis Frei (TED Talk)
How to Build (& Rebuild) Trust
Step 2
Think
Consider the potential Trust ‘wobbles,’ in the area of Logic:
The Brightness Effect
Communication Style
When Offers Exceed Commitments
Which of the three resonates most deeply for you? Why?
What might you do to address it?
(For yourself, for others.)
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Go Deeper
BOOKS
Charles Feltman
Frances Frei, Anne Morriss
ARTICLES
ARTIST
("community" artwork)
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