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Building Trust 1


Lateral Agility and the Logic of Trust

We learned about three pivotal aspects of trust as we were introduced to the "trust triangle." Beginning with LOGIC, we explored trust "wobbles" — areas that can undermine trust — and how to address them.


Step 1


Francis Frei (TED Talk)

How to Build (& Rebuild) Trust

Step 2


Consider the potential Trust ‘wobbles,’ in the area of Logic:

The Brightness Effect

Communication Style

When Offers Exceed Commitments

  • Which of the three resonates most deeply for you? Why?

  • What might you do to address it?

(For yourself, for others.)

Key Content Gallery

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Go Deeper

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