Building Trust 1
SESSION FOLLOW UP
Lateral Agility and the Logic of Trust
We learned about three pivotal aspects of trust as we were introduced to the "trust triangle." Beginning with LOGIC, we explored trust "wobbles" — areas that can undermine trust — and how to address them.
Francis Frei (TED Talk)
Consider the potential Trust ‘wobbles,’ in the area of Logic:
The Brightness Effect
When Offers Exceed Commitments
Which of the three resonates most deeply for you? Why?
What might you do to address it?
(For yourself, for others.)
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Frances Frei, Anne Morriss