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Building Trust 1

SESSION FOLLOW UP

Lateral Agility and the Logic of Trust

We learned about three pivotal aspects of trust as we were introduced to the "trust triangle." Beginning with LOGIC, we explored trust "wobbles" — areas that can undermine trust — and how to address them.

HOMEWORK

Step 1

Watch

Francis Frei (TED Talk)

How to Build (& Rebuild) Trust


Step 2

Think

Consider the potential Trust ‘wobbles,’ in the area of Logic:

The Brightness Effect

Communication Style

When Offers Exceed Commitments


  • Which of the three resonates most deeply for you? Why?

  • What might you do to address it?

(For yourself, for others.)

Key Content Gallery

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Go Deeper

BOOKS

Charles Feltman

Frances Frei, Anne Morriss


ARTICLES


ARTIST

("community" artwork)

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